Dr. Nancy Binford has all the qualities one looks for in a physician. I have been under her care for the last 7 years, and during that time I have been most impressed by her professionalism and individualized personal attention. She is thorough in her explanations and takes her time answering my questions. Her expertise makes me feel assured, confident and taken care of. I was further impressed with her staff’s responsiveness in terms of communication and customer service. They always respond to emails and phone calls within the same day and contact me personally whenever necessary. Dr. Binford treats each patient as if they are her only one. I will never forget when my husband accompanied me for the confirmation of our first son. He was obviously not used to being in an OB GYN office, but Dr. Binford and her staff did such an amazing job making him feel welcome and comfortable in that moment. The office and staff offer a calm and comforting environment. I have always received the help that I needed – before, during, and after delivery. I refer all my friends because I have been so pleased with Dr. Nancy Binford and the staff at Balcones OB GYN.